At A to Z Supply your satisfaction is our #1 priority. We ship to all 50 states, Puerto Rico and Canada via USPS with a flat rate of $12.50 per order. Please allow up to 2 days for your order to be processed and shipped. A tracking number will be emailed to the address provided in your order. If there are any delays you'll be notified via the email you provided in your order. If you've selected in-store pickup we'll email you when the order is ready.
We're confident that you'll be satisfied with your purchase! Should you desire to return or exchange an item please contact us at (530) 273-6608 or email sales@atozsupply.com for return instructions. Please be aware that all clearance products and certain sale items, where clearly indicated in the product description, are final. Should you wish to return or exchange an item, please call us beforehand and plan to return your order postage prepaid and insured to 13396 Ridge Road, Grass Valley, CA 95945. All products, save for damaged or defective products, need to be returned in like-new condition with all accompanying packing materials. We're happy to accept gift returns without an accompanying invoice. If you've experienced the unlikely event of receiving a damaged or defective product please email or call us immediately to arrange for a return as all returns and exchanges, regardless of reason, need to be received by us within 30 days of receipt of your order.